Why is it “a few hours” to restore my sites?
Monday, December 3rd, 2007Since the 1and1 billing department take it upon themselves to automatically cut website service out of hours with no prior warning, naturally they have quite a number of irate customers to get through each Monday morning when they open for business and so I’ve just been on hold for 20 minutes.
Not that there was any real satisfaction from them. It’s going to take “a few hours” to get the sites back again which means more lost money for me: already the total loss exceeds $100.
Once I get the sites back online, it’s going to take a while transferring things over as all the sites that are being moved are database driven and with running yesterday from my backup hosting service, there’s data merging to be done too.
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